Since we announced the July 2019 Update, we’ve received a lot of feedback regarding PvP prizes of all kinds. We want to take a few moments to address your concerns and let you know what’s going on.
PvP Tournament Rewards
Some of you noticed that the reward payouts for this week’s PvP Tournament looked a little low. That was due to a few factors:
We changed the way PvP players are bracketed. Now, you’re bracketed by overall Team Power, and not by Team Level. This means some players may end up in a different Bracket than they’re used to being in, which means prizes may be lowered for that new Bracket you find yourself in.
A bug that hid the Bracket browsing function meant that players had no idea what Bracket they were in, and weren’t able to cycle through and see what the possible max rewards were for the highest Bracket. This lead to the perception that prizes were different for different players. They are, but it’s based on your Bracket. That issue has been resolved, and you can now scroll through different Brackets.
Rewards payouts across the board for PvP Tournaments were a little lean in general. We’re addressing that by bumping them up, which you should see very shortly. The rewards for this PvP Tournament will be increased, though we don’t have a set time on when you can expect to see those changes reflected in-game, but it will happen before the event ends.
PvP Crate Payouts
NOTE: This refers specifically to the PvP Crates you earn for winning five PvP matches, not the similarly-named Tiered Crates.
Many of you pointed out that the payouts for the PvP Crates, in particular the gold payouts, had lowered with the July update.
Good news! That’s a bug. Due to changes in the Bracket calculation method, every player is seeing and being awarded the lowest Bracket prizes. We can fix that, and we intend to.
Bad news! It might take some time, as we’re still investigating what work will be necessary to solve the problem.
More good news! We’ll be sending out a compensation package to all players, to make up for this once the issue has been corrected. Keep your eyes on your inboxes.
Thanks for your feedback and support!