I am sorry for writing this here, I have already raised a support ticket but I guess I am a bit disappointed
I was charged 100 usd for the super gold offer but the items were not credited to me.
I bought the offer because I really wanted to unbox some hero crates at that time.
Really hoping that hothead will credit the items asap or at least give me a refund for my 100 bucks if that is not possible
Anyone encountered the similar issues before? Any advice on what I can do?