There’s been some confusion lately regarding the limited Daily Login promotions we’ve been running since late last year. I wanted to take some time to explain the systems and what adjustments we’re looking into so that you can get the most out of these rewards.
Right now, your Daily Login calendar, Revives, Resets, etc. all run on local time. You can change time zones in the Options menu to your current time zone to make those resets happen at a time that might suit you better.
The Limited Daily Login calendar runs on global time, and is set to UTC, much the same way our Events run on a UTC schedule. This allows us finer control over Event and Sale availability, and is in general a very good thing. However, since we have Daily Login calendars that now operate on separate reset timers, it’s creating some confusion and leading people to miss rewards.
The regular Daily Login calendar can be accessed from the Daily Quests menu, but the limited calendars cannot. They can only be accessed by cold booting the game (force closing it and reloading the app.) This means that if you’re logged in all day long, you’re not technically logging on that day, as you were already logged in.
The calendars run on different reset timers. Unless you have your local time set to UTC by living in that timezone and selecting that option, the calendars reset out of sync, which may affect your experience if you’re used to playing at specific times. Players develop routines, and we want to facilitate that whenever possible.
The reset timer isn’t surfaced on these special calendars, so you don’t know when you need to be back, and you don’t get feedback telling you how you could have missed a day.
Addressing the Problem
We’re aiming to have these special calendars added to the Daily Quests menu so you can claim your rewards without having to reload the game.
We’re looking into having all calendars run on UTC time. This means your Daily Login calendar would now reset at the same time as every other player worldwide, and you won’t have control over it. All of your other local time features would remain as they are. We’ve looked into having all calendars be local, but there’s potential for abuse. It also leads to situations where some people might have a calendar active before other players due to being in a specific timezone. I can already hear the complaints rolling in about that one, so before you ask, that’s not an option.
We’re going to try and have the reset timers visible on all calendar screens, so you can plan accordingly.
None of this is set in stone, but this is the current plan.
What You Can Do Now
Cold boot the app once in awhile. It’s good for the app, and helps you get the latest tuning data from our servers. If you’re eligible for a login bonus, it will display when you reboot.
Be aware that special login calendars reset at midnight UTC, and plan accordingly if you’re in a different time zone.
If you’ve already bypassed some rewards, unfortunately, we’re not able to compensate you for those. We’ll do our best to surface information like this in the future so you can plan accordingly, but for now, you can work around the problem by rebooting the game occasionally and being aware of the timing.
Hope this helps!